Terms of service

Website: www.struikabyanve.com

Operated by: Sutrika By Anve Pvt. Ltd.

Registered office: 601, Tower 2, 6^th Floor, Pyramid Heights, Sector 85, Gurgaon – 122004

These Terms & Conditions (the “Terms”) govern access to and use of the Sutrika By Anve website and any associated digital interface controlled by the legal entity identified above (collectively, the “Website”). By accessing or using the Website, you acknowledge that you have read and agree to these Terms. If you do not agree, you must discontinue the use of the Website.

1. Relationship with Other Policies

These Terms govern use of the Website and the legal relationship arising from that use. Operational matters are governed separately by the policies published on the Website, including the Return & Refund Policy, Privacy Policy, Payment & Dispatch Policy, and Product Care Policy. Those policies are incorporated into these Terms by reference and should be read with them.

If a provision of a separate policy conflicts with these Terms, the provision that specifically addresses the relevant subject will apply to that subject, to the extent permitted by law. Nothing in these Terms is intended to repeat or replace the detailed provisions of those separate policies.

2. Eligibility and Capacity

You may use the Website and enter into a transaction only if you are legally capable of entering into a binding contract under applicable law. If you use the Website on behalf of an organization or another person, you represent that you have authority to bind that organization or person to these Terms.

The Website is not directed to persons who lack legal capacity to contract. Sutrika By Anve may refuse access or decline a transaction where it reasonably considers that the eligibility or authority requirements have not been met.

3. Permitted Use of the Website

Sutrika By Anve grants you a limited, revocable, non-exclusive, and non-transferable right to access and use the Website for personal, lawful, and non-commercial purposes. No ownership right on the Website or its content is transferred to you.

You must not:

· Use the Website in breach of any applicable law or the rights of another person;

· copy, reproduce, republish, distribute, sell, license, modify, translate, adapt, or commercially exploit Website content without prior written permission;

· Use automated tools, bots, crawlers, scraping technology, data-mining methods, or similar means to access, collect, index, or extract Website content;

· Attempt to gain unauthorized access to the Website, customer accounts, servers, networks, source code, or security features;

· Upload or transmit malicious code, corrupted files, or material designed to interrupt, damage, or compromise the Website;

· Impersonate another person, misrepresent an affiliation, or submit false, misleading, or unlawful information; or

· Use the Website in a manner that may impair its operation, security, integrity, or availability.

4. Accounts and Access Credentials

Where the Website permits account creation, you are responsible for ensuring that the information submitted is accurate and current. You must keep account credentials confidential and must not allow unauthorized use of your account.

You must promptly notify Sutrika By Anve if you become aware of unauthorized access, suspected misuse, or a security concern affecting your account. Sutrika By Anve may suspend or restrict access where reasonably necessary to protect the Website, customers, the brand, or third parties.

5. Product Information and Website Content

Website descriptions, collection of narratives, editorial material, availability indicators, and other content are provided for general information and shopping assistance. Sutrika By Anve takes reasonable care in preparing Website content but does not warrant that every item of content will always be error-free, complete, or continuously available.

Sutrika By Anve may correct typographical, technical, or descriptive errors and may update, withdraw, or reorganize Website content at any time. Product-specific characteristics, after-sales remedies, fulfilment arrangements, and care requirements are addressed in the applicable product listing and the separate policies referenced in Section 1.

6. Orders and Contract Formation

Placing an order constitutes an offer to purchase the selected product. An automated acknowledgement confirms receipt of the order but does not, by itself, constitute acceptance. A binding contract is formed only when Sutrika By Anve expressly accepts the order through the communication or status specified in the Payment & Dispatch Policy.

Sutrika By Anve may decline or cancel an order before acceptance where there is an error, suspected fraud or misuse, a legal or regulatory concern, a failure of verification, or an inability to fulfil the order. The financial and fulfilment consequences of an accepted, declined, or cancelled order are governed by the Payment & Dispatch Policy and, where applicable, the Return & Refund Policy.

7. Electronic Communications

When you use the Website or contact Sutrika By Anve electronically, you consent to receive communications in electronic form. Notices, confirmations, disclosures, and other communications may be provided through the Website or through the contact details associated with your interaction or account. Electronic communications satisfy any requirement that a communication be in writing, to the extent permitted by law.

8. Intellectual Property

The Website and all material made available through it, including the Sutrika By Anve name and logo, trademarks, textile and motif presentations, photographs, videos, product names, collection names, text, graphics, illustrations, layouts, look-and-feel, software, and compilations, are owned by or licensed to Sutrika By Anve and are protected by applicable intellectual-property laws.

No content may be reproduced, adapted, published, communicated, displayed, distributed, stored, used to create derivative works, or exploited for commercial, training, promotional, or competitive purposes without prior written permission. All rights not expressly granted under these Terms are reserved.

9. Reviews, Feedback, and Customer Submissions

If you voluntarily submit a review, suggestion, photograph, video, comment, or other material for publication or promotional consideration, you confirm that you have the right to submit it and that it does not infringe any law or third-party right.

Unless otherwise agreed in writing, you grant Sutrika By Anve a non-exclusive, worldwide, royalty-free license to host, reproduce, adapt for format, display, and communicate the submitted material for operating, presenting, and promoting the brand and Website. Sutrika By Anve is not obliged to publish any submission and may moderate or remove material that is unlawful, misleading, irrelevant, offensive, infringing, or inconsistent with Website standards.

10. Third-party Links and Services

The Website may contain links to, or integrations with, websites and services operated independently by third parties. Such links are provided for convenience and do not constitute endorsement or control. Sutrika By Anve is not responsible for the availability, security, content, terms, or practices of an independent third party. Your use of a third-party service is governed by that provider’s terms.

11. Website Availability and Security

Sutrika By Anve may modify, suspend, restrict, or discontinue any part of the Website for maintenance, security, operational, legal, or business reasons. Continuous or uninterrupted access is not guaranteed.

Although reasonable measures are used to maintain the Website, no digital platform or transmission environment is entirely free from faults or security risks. You are responsible for maintaining appropriate device, software, connectivity, and security arrangements when accessing the Website.

12. Disclaimer and Limitation of Liability

To the maximum extent permitted by law, the Website and its general content are provided on an “as available” basis. Sutrika By Anve does not exclude any warranty, guarantee, condition, remedy, or liability that cannot lawfully be excluded or limited.

Subject to the preceding sentence, Sutrika By Anve will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss arising from use of, or inability to use, the Website. Where liability arises directly from a transaction and may lawfully be limited, the aggregate liability of Sutrika By Anve will not exceed the amount paid for the product giving rise to the claim.

13. Indemnity

To the extent permitted by law, you agree to indemnify Sutrika By Anve and its officers, employees, and authorized service providers against third-party claims, losses, liabilities, and reasonable costs arising directly from your unlawful use of the Website, infringement of another person’s rights, misuse of submitted content, or material breach of these Terms. This clause does not apply to the extent that a claim results from the act or omission of Sutrika By Anve.

14. Force Majeure

Sutrika By Anve will not be responsible for a delay or failure caused by an event beyond its reasonable control, including a natural event, epidemic, governmental restriction, interruption of utilities or communications, cyber incident not reasonably preventable, industrial dispute, civil disturbance, transport disruption, or failure of an essential third-party service. Obligations affected by such an event may be suspended for its duration, subject to applicable law.

15. Suspension and Termination

Sutrika By Anve may suspend or terminate access to the Website where it reasonably believes that these Terms have been breached, the Website or another person is at risk; unlawful or fraudulent activity is suspected, or suspension is required by law. Provisions that by their nature should survive termination, including intellectual property, submitted-content licenses, liability limitations, indemnity, and dispute provisions, will continue to apply.

16. Changes to These Terms

Sutrika By Anve may revise these Terms to reflect changes on the Website, business practices, or applicable law. The revised Terms will be published on the Website with an updated effective date. Changes will apply prospectively unless applicable law is required otherwise. Your continued use of the Website after revising Terms to take effect constitutes acceptance of those Terms.

17. Severability, Waiver, and Assignment

If any provision of these Terms is held to be unlawful, invalid, or unenforceable, that provision will be applied to the maximum extent permitted or severed, and the remaining provisions will continue in effect. A failure or delay in enforcing a right does not waive that right.

You may not assign or transfer your rights or obligations under these Terms without prior written consent. Sutrika By Anve may assign its rights and obligations as part of a lawful restructuring, transfer of business, or change in ownership, subject to applicable law.

18. Entire Agreement

These Terms, together with the policies and any product-specific or promotional terms expressly incorporated by reference, constitute the agreement governing the relevant use of the Website. They supersede prior communications concerning the same subject matter, but do not alter rights or obligations that have already arisen under an accepted transaction.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Subject to any forum or remedy available to a consumer under applicable law, the courts at [Insert city and state] will have jurisdiction over disputes arising from these Terms or use of the Website.